YOUNG&RICH Returns & Exchanges

We want every YOUNG&RICH piece to feel right for you. If you are not completely satisfied with your purchase, you may request a return, size exchange, or product exchange within 30 calendar days of delivery.

Return Policy

To begin a return, please email youngrichjewelry@gmail.com within 30 days of receiving your order. Include your order number and the reason for the return.

To qualify for a return:

• The item must be unworn, unused, and in its original condition.

• All original packaging, tags, and included accessories must be returned.

• The item must show no signs of wear, damage, alteration, or misuse.

• Proof of purchase is required.

Returns sent without prior approval may not be accepted. Once your request is approved, we will provide the correct return address and instructions.

Return Shipping Costs

Customers are responsible for all shipping costs related to returns made because of sizing, personal preference, or a change of mind.

We do not provide prepaid return labels. Original shipping charges, express delivery fees, customs duties, taxes, and return shipping costs are non-refundable.

Please use a trackable and insured shipping service. YOUNG&RICH is not responsible for returned packages that are lost, delayed, or damaged during transit.

Refunds

Once your return arrives, we will inspect the item and notify you of the result.

Approved refunds will be issued to the original payment method within 7 business days. Your bank or payment provider may require additional time to display the refund.

Items returned with signs of wear, damage, missing components, or incomplete packaging may be refused or receive a reduced refund where permitted by applicable law.

Exchanges and Size Adjustments

Size and product exchanges may be requested within 30 calendar days of delivery and must meet the same eligibility requirements listed above.

To request an exchange, email youngrichjewelry@gmail.com with:

• Your order number

• The item you wish to exchange

• Your required size or replacement item

All exchange-related shipping costs are the customer’s responsibility, including the cost of returning the original item and shipping the replacement item.

Replacement items are subject to availability. Any price difference will be collected or refunded before the replacement is shipped.

Because our bracelets are made with beads and components of different sizes, very small variations in the finished length may occur. Please measure your wrist carefully before ordering.

Damaged or Incorrect Items

Please inspect your order after delivery. If you receive an incorrect, damaged, or defective item, contact youngrichjewelry@gmail.com within 7 calendar days and include clear photographs of the item and packaging.

Do not return the item before receiving instructions from us.

Natural stones may differ slightly in color, pattern, texture, inclusions, and tone. These natural characteristics make every piece unique and are not considered defects.

Order Cancellations

If you need to cancel or change an order, please contact youngrichjewelry@gmail.com within 24 hours of placing it.

We cannot guarantee cancellation once an order has entered production, been prepared for shipment, or shipped.

Contact Us

For any questions about returns, sizing, or exchanges, please contact:

youngrichjewelry@gmail.com

This policy does not limit any consumer rights provided by applicable law.